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General

  • Lead times will differ depending on the product and is clearly stated within each product page.

    Interior projects: This is a journey that can stretch from a few weeks to months or even years depending on the scale and complexity of the project. Don’t worry, we never rush things and you have more than enough contact time with us to make sure you’re more than happy with each stage.

  • Free UK Delivery is included with all furniture bought through our online shop, more information on delivery can be found here. Installation of our products is very simple. Unpack, recycle the packaging, position the item in your room and enjoy. If you require any help with installation and require a white glove service, contact us directly and we can arrange this.

    For Bespoke Projects, delivery & installation is often part of the package but is decided on during the initial stages of your Interior Project Journey.

    When we are in your home or work space, we work in a professional and friendly manner, always making sure we are clean and tidy.

    Everything we create can be designed and installed in such a way that they can be easily removed. Therefore it can be taken to a new home if and when you up sticks.

  • Yes. We are visual communicators and will show you drawings, sketches, models and examples as part of the consultation process. This process allows you to explore your vision, view possibilities new to you, ask questions and consider your options.

    These are then developed into accurate 3 dimensional digital renders and schematic drawings. This stage of the journey is explained here.

  • Browse our portfolio, visit our social media pages or simply come to our workshop! Here you can see and handle some examples.

    Because our work is built using a variety of materials, a hands on experience is always important when making decisions. Mixing and matching qualities helps build the project you desire. You’re more than welcome to take examples away with you and put them in the space or context they are intended for.

  • When purchasing Furniture, Lighting, Wall Panels, Flooring & Artwork through our online shop or in person, full payment is due upon purchase.

    With Interior projects, we don’t ask for any payments until after you have received our Estimation Document. This contains every bit of information about the project we know at that particular stage, including choice of materials, layout, design, colours and of course - an estimation of the cost and details of the booking fee.

  • We are extremely proud to have gathered many 5 star reviews from our previous clients and online customers.

    You can see the reviews here.

Sustainability

  • We partner with Plant 1 Cornwall and commit to planting at least 1 local Cornish tree with every online order & donate 5% of our profits from each Interior project. Read more here.

  • Our business values are very important to us so when sourcing materials, we do so in the most sustainable way possible.

    All our Modern Marquetry work is made entirely from Reclaimed and Recycled materials we have gathered as part of our Waste Material Rescue Service.

  • Any waste produced during production is kept and re-used where possible. More often than not, we use our off-cuts building up our inlay composite.

Materials

  • In short, no, they won’t. We employ a great design & build process that is based on material research and years of experience learning from our mistakes and triumphs. Materials are always chosen for their strength and suitability for the job.

    To ensure our work lasts a lifetime, we provide general product care information and our clients are provided with in-depth, project specific aftercare guidelines as part of any interior projects.

  • Plywood is an incredibly robust and stable timber based sheet material. It exhibits excellent machining properties which ensures our Modern Marquetry processes are executed with intention and precision. It will accept a variety of high quality finishes like hard wax oils, stains, varnish, paints etc.

    Making use of reclaimed and recycled materials we have gathered through our Waste Material Rescue Service is a great way to give quality materials a second life. These partnerships with local businesses is one way of contributing to and encouraging a circular economy.

  • Product care guidelines are available on our website as well as through a QR code printed on our packaging used for online orders.

    Interior Project clients are provided with in-depth, project specific aftercare guidelines, educating our them with the best care practices.

    We offer a re-finishing service, at an additional cost, to our customers who would like this. Typically, the surface should not need re finishing unless significantly damaged or worn through inappropriate use.

  • Most furniture that has been made from timber, or timber based materials won’t like to sit in or around moisture. Spillages will not damage the surface, but will need wiping up in good time.

    Where appropriate, water resistant / waterproof glues are used. There is no issue with delamination and you can live comfortably with your furniture, enjoying it rather than fearing its deterioration through normal wear and tear.

    We provide care instructions with every online order and interior project. 

Product Care